19th December 2016 Remaining For Guaranteed Xmas Arrivals

Shipment of Orders

We deliver products worldwide. Great news.

Your parcel will be with Australia Post and you can track your order as it leaves us and into your hands.

AUSTRALIA
Free Shipping is available for all orders over $75.  

Under $75 a flat rate of $10.00 AUD will be added per order within Australia.

NEW ZEALAND
Flat fee shipping rate of $15 for all orders

USA and UK
Flat fee shipping rate of $25 for all orders

By placing an order with LKI, you are responsible for original shipping charges, all applicable custom import fees and the cost of return shipping back to LKI.  This also applies to any shipments that are refused by you at delivery.

DELIVERY
Our delivery system is set up to have all orders received before 2:00pm AEST packed and shipped from our warehouse the same day. Orders shipped to metropolitan areas should be received between 1 - 3 business days. In most cases delivery will be within 24 hours of shipment confirmation. More remote areas should expect delivery to take no more than 5 business days. You are able to track your order using the tracking number provided in your shipment email notification.

Orders placed on weekends or on public holidays will be processed for shipment the next business day.

Please note we try get order shipped and delivered as quickly as possible however delivery times are only estimates and we are not responsible for delays once an order has left our warehouse.

If you have not received your order within the estimated times above or if you have any other difficulties, please contact us.

E: yourfriends@lkibrand.com
P: (07) 3807 4442 

DISPATCH AND RECEIPT OF GOODS
We will attempt to dispatch all product orders within 48 hours of us receiving cleared funds for payment of the products. Ordered products will be delivered to the address nominated by you in your online order. In the event that we do not have your product in stock at the time of your order, we will let you know immediately as to when you can expect to receive it.

You need to provide the correct delivery address and delivery instructions at the time of your order. If you provide an incorrect address, LKI is not obliged to re-send the order to the correct address at our expense.

We are prepared to deliver to your permanent residential address, your place of employment, or postal box. For products to be delivered to your workplace, you will be required to ensure that someone will be there to take receipt of the delivery. We request a signature one delivery, if you do not want this service please use the Comments area during checkout to give authority to leave at your door.